Return & Refund Policy

Shree Shyam Restaurant – Cancellation & Refund Policy

1.Order Cancellation: Free within 2 minutes of placing the order. Once food preparation begins, cancellations or refunds are not allowed.

2.Damaged or Missing Items: For spilled packaging, incorrect, or missing dishes, report with a photo within 30 minutes of delivery for an immediate free replacement or refund.

3.Quality Issues: Report any taste or freshness concern on delivery or after the first bite for Dine-in. Consumed food is non-refundable.

4.Refund Timeline: Approved UPI/online refunds are processed within 24–48 hours. Cash orders will be refunded instantly or adjusted as store credit.

Bill / WhatsApp Footer Note:

"Please verify your parcel upon arrival. Report any issues within 30 minutes. No cancellations once cooking starts. Thank you for choosing Shree Shyam restaurant!"